Mattering Automations Jira integration
Connect Jira Cloud to Mattering Automations: issues, JQL search, comments, worklogs, transitions, links, projects, versions, users, boards, and sprints as workflow steps, authenticated with an Atlassian account email and an API token.
The Mattering Automations Jira integration adds Jira Cloud to your automation canvas: create, read, update, assign, and transition issues, search with JQL, manage comments, worklogs, watchers, and issue links, administer projects, versions, and components, look up users, fields, and statuses, and drive boards, sprints, epics, and the backlog.
Setup takes a few minutes: create an API token on your Atlassian account, attach it as a credential in Mattering with your account email, put your site URL on each node, and run one read only node to confirm it works. This guide walks through each step and ends with the full node reference.
Before you start
- A Jira Cloud site you can sign in to, and the URL you sign in at, for example https://acme.atlassian.net. Jira Cloud has no shared API host, so every node needs it.
- An Atlassian account whose Jira permissions match what the automations should be able to do. An API token carries that account's permissions exactly, with no separate scoping.
- Permission to create an API token on that account at id.atlassian.com.
- A Mattering workspace with access to the Automations app.
- For the board, sprint, epic, and backlog nodes: a Jira Software licence on the site. Those 18 nodes call the Jira Software API and have nothing to talk to on a Jira Work Management only site.
Create an Atlassian API token
Mattering authenticates to Jira with HTTP Basic auth built from two values: your Atlassian account email address and an API token issued for that account. Atlassian deprecated password authentication for the REST API, so an Atlassian password will not work here, and this is not a bearer token.
Connect Jira to Mattering
Verify it works
This connector has no Test Connection button. That test sends a plain request to one fixed URL, and Jira Cloud has no fixed host to send it to, so it could not tell you anything. Verify by running a node instead.
Open any automation canvas and check the palette: a Jira section should list the query and action nodes. Drop Jira: Get Current User onto the canvas, fill in Site URL, leave everything else empty, and run a test step. It is a safe read that needs no other input, so a successful response returns the account the token belongs to: account id, display name, email, and time zone. Check that it is the account you meant to automate as, because every other node acts as that user.
To confirm project access, add Jira: Search Projects and run it. A successful response lists the projects that account can see, with their ids and keys. Note the key of the project you want to automate: most issue nodes want it, and project keys are case sensitive.
For a full round trip, add Jira: Search Issues with JQL with a bounded query such as project = ABC ORDER BY updated DESC. JQL here has to be bounded, meaning it carries at least one filter such as a project or an updated clause, and paging uses the nextPageToken from the previous response rather than an offset.
Node reference
93 nodes, generated from the connector itself so this reference always matches what ships.
Read and query nodes 59
Jira: Count Issues Matching JQL
jira_count_issues
Get an approximate count of the issues matching a JQL query without fetching them. Much cheaper than a search when you only need the number.
Jira: Find Assignable Users
jira_find_assignable_users
Find users who can actually be assigned to an issue or in a project. Safer than a plain user search, because not every user is assignable everywhere.
Jira: Get Attachment Details
jira_get_attachment
Get the metadata for one attachment: filename, size, MIME type, author, and the URL its content lives at. The file itself is not returned.
Jira: Get Attachment Settings
jira_get_attachment_settings
Check whether attachments are enabled on the site and what the maximum upload size is, in bytes.
Jira: Get Board
jira_get_board
Get one board by id, with its type and the project or user it lives in.
Jira: Get Board Configuration
jira_get_board_configuration
Get a board's columns, the statuses mapped to each, its filter, and its estimation field. This is how you learn what Done means on that board.
Jira: Get Comment
jira_get_comment
Get a single comment on an issue by its id, including author, body, and visibility restrictions.
Jira: Get Component
jira_get_component
Get one component by id, including its project, lead, and assignee rule.
Jira: Get Current User
jira_get_myself
Get the Atlassian account the API token belongs to: account id, display name, email, and time zone. Use this to confirm the credential works.
Jira: Get Editable Fields for Issue
jira_get_issue_edit_meta
List the fields on an issue that the credential can actually edit, with their allowed values. Read this before building an Update Issue body against an unfamiliar project.
Jira: Get Epic
jira_get_epic
Get one epic by id or key. Gotcha: this endpoint does not work for epics in team managed projects, use Get Issue there instead.
Jira: Get Filter
jira_get_filter
Get one saved filter by id, including its JQL, owner, and share permissions.
Jira: Get Issue
jira_get_issue
Get one issue by id or key, for example EX-1. Set fields to a short list to keep the response small, because the default returns every field including custom fields.
Jira: Get Issue History
jira_get_issue_changelog
Get the field change history of an issue, oldest first, with the author and the before and after values of each change.
Jira: Get Issue Link
jira_get_issue_link
Get one issue link by id, including both linked issues and the direction of the relationship.
Jira: Get Issues in Bulk
jira_bulk_get_issues
Fetch up to 100 issues by id or key in one request. Issues that could not be read come back in issueErrors rather than failing the call.
Jira: Get JQL Reference Data
jira_get_jql_reference_data
Get every field name, operator, and function that JQL accepts on this site, plus the reserved words. This is the vocabulary an agent needs to write valid JQL for a specific site.
Jira: Get Project
jira_get_project
Get one project by id or key, including its lead, type, and URL. Project keys are case sensitive.
Jira: Get Site Info
jira_get_server_info
Get information about the Jira site itself: base URL, version, build number, server time, and time zone.
Jira: Get Sprint
jira_get_sprint
Get one sprint by id, with its state, goal, and start and end dates.
Jira: Get User
jira_get_user
Get one user by Atlassian account id. Email may be hidden depending on that user's privacy settings.
Jira: Get Version
jira_get_version
Get one version by id, including whether it is released, archived, or overdue.
Jira: List All Users
jira_get_all_users
List every user on the site, active and inactive, page by page. Capped at 1000 per page and needs the Browse Users and Groups permission.
Jira: List Available Transitions
jira_get_transitions
List the workflow transitions the issue can take right now, with their ids and target statuses. Transition ids are workflow specific, so read them here before moving an issue.
Jira: List Board Backlog
jira_get_board_backlog
List the backlog of a board, meaning incomplete issues not in any active or future sprint. Paging uses nextPageToken.
Jira: List Board Epics
jira_get_board_epics
List the epics on a board, with their colour and done state.
Jira: List Board Issues
jira_get_board_issues
List the issues on a board, including Jira Software fields such as sprint and epic. Paging uses nextPageToken, not startAt.
Jira: List Board Projects
jira_get_board_projects
List the projects a board draws issues from. A board can span several projects when its filter allows it.
Jira: List Board Sprints
jira_get_board_sprints
List the sprints on a board. Filter by state to get just the active one, which is the usual starting point for a standup automation.
Jira: List Boards
jira_get_boards
List the Jira Software boards the credential can view, optionally filtered by type or project. Requires a Jira Software licence on the site.
Jira: List Creatable Issue Types
jira_get_create_meta_issue_types
List the issue types the credential can create in a project, with their ids. Issue type ids differ per project, so read them here rather than assuming them.
Jira: List Epic Issues
jira_get_epic_issues
List the issues under an epic, ordered by rank. For team managed projects, search with JQL on parent instead.
Jira: List Fields
jira_get_fields
List every system and custom field on the site with its id, name, and JQL clause names. This is how you map a custom field name to its customfield_ id.
Jira: List Fields for New Issue
jira_get_create_meta_fields
List the fields available when creating one issue type in one project, including which are required and what values they accept. This is how you discover custom field ids.
Jira: List Groups for User
jira_get_user_groups
List the groups a user belongs to, by Atlassian account id. Useful for permission checks before an automation acts on someone's behalf.
Jira: List Issue Comments
jira_get_issue_comments
List the comments on an issue. Comment bodies come back as Atlassian Document Format, so expand renderedBody if you want HTML instead.
Jira: List Issue Link Types
jira_get_issue_link_types
List the link types configured on the site, such as Blocks or Duplicate, with their inward and outward wording. Needed before creating a link.
Jira: List Issue Types
jira_get_issue_types
List all issue types visible to the credential, across every project it can browse.
Jira: List Issue Types for Project
jira_get_project_issue_types
List the issue types in one project. Takes the numeric project id, not the project key.
Jira: List Issue Watchers
jira_get_issue_watchers
List who is watching an issue and how many watchers it has.
Jira: List Issue Worklogs
jira_get_issue_worklogs
List the time logged against an issue, oldest first. Time tracking has to be enabled on the site or this returns an error.
Jira: List Labels
jira_get_labels
List every label in use on the site, page by page. Labels are free text in Jira, so this is the only way to see what already exists.
Jira: List My Filters
jira_get_my_filters
List the filters owned by the credential's user, and optionally their favourites too.
Jira: List Priorities
jira_search_priorities
List the issue priorities on the site, optionally narrowed to the ones available in given projects.
Jira: List Project Components
jira_get_project_components
List every component in a project, with its lead and default assignee rule. Not paginated.
Jira: List Project Roles
jira_get_project_roles
List the project roles and the URL for each role's members. Roles are shared across all projects on a Jira Cloud site.
Jira: List Project Statuses
jira_get_project_statuses
List the valid statuses in a project, grouped by issue type. Statuses differ per issue type, which is why they are nested.
Jira: List Project Versions
jira_get_project_versions
List every version, meaning release, in a project with its release date and released flag. Not paginated.
Jira: List Recent Projects
jira_get_recent_projects
List up to 20 projects the credential's user viewed most recently. Handy as a cheap orientation call.
Jira: List Remote Links
jira_get_remote_issue_links
List the links from an issue to things outside Jira, such as a support ticket or a document.
Jira: List Resolutions
jira_search_resolutions
List the resolutions on the site, such as Done or Won't Do. Needed when a transition screen requires a resolution.
Jira: List Sprint Issues
jira_get_sprint_issues
List the issues in a sprint, ordered by rank, including Jira Software fields such as story points and flagged. Paging uses nextPageToken.
Jira: List Statuses
jira_get_statuses
List every status used by an active workflow on the site, with its status category.
Jira: Search Filters
jira_search_filters
Find saved filters by name, owner, or project. Expand jql if you want the query text, it is not included by default.
Jira: Search Issues with JQL
jira_search_issues
Search issues with a JQL query. Two gotchas: the query must be bounded, so include a filter such as project or updated, and paging uses nextPageToken from the previous response rather than an offset.
Jira: Search Issues with JQL, JSON Body
jira_search_issues_post
Same search as the JQL search node, but the query travels in a JSON body. Use this when the JQL or the field list is too long to fit in a URL.
Jira: Search Projects
jira_search_projects
List the projects the credential can see, with paging and filters. Use this rather than assuming project keys.
Jira: Search Users
jira_search_users
Find active users by name or email fragment. Needs the Browse Users and Groups permission, and returns account ids you can use to assign issues.
Jira: Validate JQL Query
jira_parse_jql
Parse and validate JQL queries before running them, returning the parsed structure or the errors. Useful when an agent composes JQL and you want to fail early instead of on the search.
Action nodes 34
Jira: Add Comment
jira_add_comment
Add a comment to an issue. Gotcha: v3 requires Atlassian Document Format, a plain string body is rejected.
Jira: Add Issue Watcher
jira_add_watcher
Add a user as a watcher on an issue. Gotcha: the body is a bare JSON string holding the account id, not an object.
Jira: Add Remote Link
jira_create_remote_issue_link
Link an issue to an external URL. Gotcha: this is an upsert, a call carrying an existing globalId overwrites that link and blanks any field you leave out.
Jira: Assign Issue
jira_assign_issue
Set the assignee on an issue by Atlassian account id. Works even for users who only hold the Assign Issues permission, not full edit rights.
Jira: Create Component
jira_create_component
Create a component in a project. Components group issues inside a project and can set a default assignee.
Jira: Create Filter
jira_create_filter
Save a JQL query as a reusable filter. It is created with the site's default share scope and is not favourited.
Jira: Create Issue
jira_create_issue
Create an issue or subtask. Gotcha: description and other rich text fields must be Atlassian Document Format, and the response returns only the new id, key, and self URL, not the whole issue.
Jira: Create Issues in Bulk
jira_bulk_create_issues
Create up to 50 issues in one call. Partial success is normal: check the errors array in the response, because valid issues are still created when others fail.
Jira: Create Project
jira_create_project
Create a project from a project template. Needs Jira administrator rights, and the template key has to match the project type key.
Jira: Create Sprint
jira_create_sprint
Create a future sprint on a scrum board. It is created in the future state, use Update Sprint to start it.
Jira: Create Version
jira_create_version
Create a version, meaning a release, in a project. Note that projectId is numeric, so look it up with Get Project if you only have the key.
Jira: Delete Attachment
jira_delete_attachment
Permanently delete an attachment from an issue. Deleting another user's attachment needs the Delete All Attachments permission.
Jira: Delete Comment
jira_delete_comment
Permanently delete a comment from an issue. Deleting another user's comment needs the Delete All Comments permission.
Jira: Delete Component
jira_delete_component
Delete a component. Set moveIssuesTo to hand its issues to another component, otherwise they are simply left without one.
Jira: Delete Issue
jira_delete_issue
Permanently delete an issue. An issue that has subtasks cannot be deleted unless deleteSubtasks is true, which deletes those too.
Jira: Delete Issue Link
jira_delete_issue_link
Remove the link between two issues. The issues themselves are untouched.
Jira: Delete Project
jira_delete_project
Delete a project and everything in it. Needs Jira administrator rights, and an archived project has to be restored before it can be deleted.
Jira: Delete Worklog
jira_delete_worklog
Permanently delete a worklog entry. Use adjustEstimate and increaseBy if the remaining estimate should be given the time back.
Jira: Link Two Issues
jira_create_issue_link
Create a link between two issues, for example blocks or duplicates. Gotcha: the response body is empty, so read the issue back if you need the new link id.
Jira: Log Work
jira_add_worklog
Log time against an issue. By default Jira reduces the remaining estimate automatically, use adjustEstimate to change that.
Jira: Move Issues to Backlog
jira_move_issues_to_backlog
Move up to 50 issues back to the backlog, which removes them from any future or active sprint.
Jira: Move Issues to Epic
jira_move_issues_to_epic
Move up to 50 issues under an epic. An issue can only sit in one epic, so this removes it from any previous one.
Jira: Move Issues to Sprint
jira_move_issues_to_sprint
Move up to 50 issues into a sprint. Only future and active sprints accept issues, a closed sprint is rejected.
Jira: Rank Issues
jira_rank_issues
Reorder issues by ranking them before or after another issue. Gotcha: a partial failure returns HTTP 207 with a per issue status list rather than a plain error.
Jira: Remove Issue Watcher
jira_remove_watcher
Stop a user watching an issue. Removing anyone other than yourself needs the Manage Watchers permission.
Jira: Send Issue Notification
jira_notify_issue
Queue a Jira email notification about an issue to its reporter, assignee, watchers, or named users. The mail is sent by Jira, so it comes from the site's own notification address.
Jira: Transition Issue
jira_transition_issue
Move an issue to a new status by transition id. Get the id from List Available Transitions first, because the same status has different ids in different workflows.
Jira: Update Comment
jira_update_comment
Replace the text of an existing comment. The whole body is overwritten, so send the full new text rather than a fragment.
Jira: Update Component
jira_update_component
Update a component's name, description, lead, or assignee rule. Fields you send are overwritten outright.
Jira: Update Issue
jira_update_issue
Edit fields on an issue. Gotcha: this cannot change status, use Transition Issue for that, and the response is empty unless you set returnIssue.
Jira: Update Project
jira_update_project
Update project details such as name, description, lead, or URL. Changing the key or a scheme needs Jira administrator rights.
Jira: Update Sprint
jira_update_sprint
Partially update a sprint, including starting or completing it through the state field. On a closed sprint only the name and goal can still change.
Jira: Update Version
jira_update_version
Update a version, for example to mark it released or move its release date. This is how an automation closes out a release.
Jira: Update Worklog
jira_update_worklog
Change an existing worklog entry, such as its duration, start time, or comment.
Using the integration
On the automation canvas
Jira nodes chain with every other node: a new issue can create an assigned task in Mattering Productivity, an AI step can summarize a sprint before anyone reads the board, and a release can be announced in a message or an email in the same flow. Credits for those runs come from your organization's shared pool.
From AI assistants over MCP
Every node speaks MCP, the open protocol for connecting AI assistants to tools. Claude, ChatGPT, and Matter can search with JQL, open and update issues, comment, log work, and reshape a sprint through the same nodes your workflows use.
Read the ids before you write
Transition ids, issue type ids, and custom field ids are specific to a workflow, a project, and a site, so nothing you hard-code from one project survives a move to another. Run Jira: List Available Transitions before a status change, Jira: List Creatable Issue Types and Jira: List Fields for New Issue before creating in an unfamiliar project, Jira: Get Editable Fields for Issue before an update, and Jira: List Fields to map a custom field name to its customfield_ id.
Rich text is Atlassian Document Format
In REST API v3 an issue description, a comment body, and a worklog comment are all Atlassian Document Format objects: a document with a version, a type, and a content array of paragraph nodes. A plain string is rejected. The affected nodes show the shape in their field descriptions, and Jira: List Issue Comments can return renderedBody if you want HTML back rather than the document structure.
Searching without paging yourself into a corner
Jira: Search Issues with JQL needs a bounded query and pages with nextPageToken. Use Jira: Search Issues with JQL, JSON Body when the query or the field list is too long for a URL, Jira: Count Issues Matching JQL when you only need the number, and Jira: Validate JQL Query when an agent composes the query and you would rather fail early than mid-run.
Boards, sprints, and the backlog
On a site with a Jira Software licence, Jira: List Board Sprints filtered to the active sprint followed by Jira: List Sprint Issues is the whole standup in two steps. Jira: Move Issues to Sprint, Jira: Move Issues to Backlog, and Jira: Rank Issues each handle up to 50 issues per call, which is what makes agent-driven grooming practical.
Writes often come back empty
Update Issue, Transition Issue, Assign Issue, Add Issue Watcher, and the Agile move nodes answer with a 204 and no body, and Link Two Issues answers with a 201 and no body. That is success, not a silent failure. When the next step needs the result, follow with Jira: Get Issue. Jira: Rank Issues is the exception in the other direction: a partial failure comes back as an HTTP 207 with a per issue status list, so a condition checking only for 200 will misread it.
Troubleshooting
Every node returns 401 Unauthorized
A node fails before it reaches Jira, or hits a host that is not yours
Board, sprint, epic, or backlog nodes fail on a site where everything else works
Get Epic or List Epic Issues fails on a project that obviously has epics
A node returns an empty list instead of an error
Create Issue or Add Comment rejects the body
A JQL search errors on a query that works in the Jira UI
Transition Issue returns an error for a transition id that worked elsewhere
A step returns 429 Too Many Requests
Create Project fails on the template key
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